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Your guide to

Make the right call

When you’re sick, it’s sometimes hard to know who to call. Your Primary Care Provider is usually your best choice, but what if you need to go straight to the Emergency Department? Talk with your doctor before an emergency happens, using this chart as a guide for what to do in case of an emergency.

Contact your doctor’s office first, even after regular office hours. There is always a doctor on call who can help steer you in the right direction.


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Primary Care Provider

Your doctor can help with a wide variety of mild to moderate injuries, illnesses and conditions.

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Urgent Care

Urgent Care centers are a good option when your doctor’s office is closed or you need a same-day appointment.

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Emergency Care

If you or a loved one are experiencing an emergency, call 911 or visit the nearest emergency care location.